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<p>If you receive a damaged or defective product, please contact our customer service immediately with photos of the product and packaging. We will arrange a replacement or refund according to your preference.</p>

If you receive a damaged or defective product, please contact our customer service immediately with photos of the product and packaging. We will arrange a replacement or refund according to your preference.

What happens if the product is damaged or defective?

Returns and Refunds

What are Ecolife detox patches?

What are the ingredients in the detox patches?

Are there any contraindications?

What are the benefits of Ecolife detox patches?

How long does it take to see results with the detox patches?

Can I use detox patches during pregnancy or breastfeeding?

Is it necessary to continue using the patches after a 30-day treatment?

How do I know if the detox patches are working?

Are Ecolife detox patches suitable for people with allergies?

Can detox patches be used alongside other medical treatments?

What is the best time of day to use the detox patches?

Can detox patches be used on parts of the body other than the feet?

Detox patches

Products

How do I place an order on the Ecolife website?

How can I track my order?

What are the processing times for orders?

Can I combine multiple orders into one shipment?

Can I change the delivery address after placing my order?

What happens if I am not home at the time of delivery?

Why was my order canceled?

Orders

What payment methods are accepted?

Can I pay upon receipt of my order?

Are payments secure?

What are the shipping fees?

Are there any additional fees?

Customs fees

What should I do if I think I have been charged twice?

Is this a one-time purchase?

Can I get a refund if the payment failed but was still charged?

Do you offer installment payments?

Payments

What are the delivery times?

Do you offer international shipping?

How do I know if my order has been shipped?

How can I change the delivery address after placing my order?

Do you offer express delivery?

What should I do if I haven't received my package even though the tracking shows it was delivered?

Can I choose the carrier for my delivery?

Do you offer delivery to a pickup point?

What should I do if my package is damaged upon delivery?

Are there any delivery restrictions for certain countries?

Delivery

What is the deadline for making a return?

How can I exchange a product?

How long does it take to process a refund?

Can I get a refund if I am not satisfied with the product?

What should I do if I haven’t received my refund?

Can I return a sale item?

What happens if the product is damaged or defective?Updated 9 months ago